Our Annual Maintenance Services offer our shoppers with comprehensive support plans to deal with needs of managing our client’s IT infrastructure – covering each the Edge-IT Infrastructure moreover as Core-IT Infrastructure. Moreover, our services area unit absolutely customization – and that we will produce a support arrange even as needed by our shoppers.
Our many years of experience in providing support services helps US deliver SLA primarily based Annual Maintenance Services for Desktops, Laptops, Server systems, Storage systems, Networking product and different peripherals – notwithstanding your OEM whole. What’s additional, we've been known by most leading IT brands as their licensed service supplier – for meeting the very best service standards through sturdy commitment to client satisfaction and continuous improvement.
You don’t wish to be daunted by the period of time of servers or IT instrumentation in your office? you're probing fora chance to alleviate you of headache of sequent halts? you wish an organization that takes responsibility of delivering quality performance terribly seriously? you're a startup, UN agency needs to vie with multi-national corporations and don’t wish to be left behind as a result of continuous errors showing in your IT devices? Whitehats Annual Maintenance Contracts (AMC) for IT support is a solution for all of your issues.
An IT primarily based company at port, Whitehats absolutely understands the requirement for effective IT instrumentation and its importance for fulfillment of an organization or business. Our IT maintenance contract entitles our shoppers with Associate in Nursing exclusive service provided by the aces of IT support.
Protection is provided to your business interests by our qualified professionals UN agency check that that each oneyour networks and IT instrumentation is working fine and dandy. we have a tendency to cowl maintenance of devices like
Network Routers & Switches
An AMC ensures that you simply have a team of execs at your disposal all the time in order that you're least daunted whereas facing issues together with your IT instrumentation. On a distance of one decision lies your terribly own IT engineer who’ll be obligated by serving to you as earliest and expeditiously as doable. Our AMC additionally supply regular visits of our IT engineers to your workplace. These visits square measure essentially of two varieties
Incident primarily based Support
Preventive Maintenance Visits
Client will opt for on no matter basis he needs such visits from our IT professionals.
It is value mentioning that AMC from Whitehats for IT support comes with a bonus that we've experience to handle all quite hardware and computer code. thus regardless of that seller or manufacturer you like Whitehats are going to be there to produce its IT support services with none downside.
Our Annual IT Contract includes
On-site IT Support
12 preventive maintenance visits
Unlimited Service calls
Quick reaction time
Response time that Whitehats port IT Company supply for its shoppers chiefly depends on the time once Associate in Nursing emergency trip is received.
4 hours reaction time in port
8 hours reaction time
NBD (Next business Day)
PREMIUM ANNUAL IT MAINTENANCE & SUPPORT SERVICES FROM one of the highest IT answer firms IN urban center UAE United Arab Emirates's capital
Our value driven AMC engagements can assist you to stay centered on your main stream of business. Our extremelyproficient and intimate support professionals can guarantee a trustworthy computing platform for your organization to succeed in your business destination. we provide price effective and price driven normal, comprehensive and tailor created AMC contracts to suit the distinctive demand of each shopper. we've the experience right from the hardware layer to all or any the thanks to applications layer to repair any problems which will arise from any technology stack and there by client profit higher ROI and TCO
AMC is associate abbreviation for the annual maintenance contract. It offers you security on all IT services like computers, plotters, printers, laptops, etc. beneath this agreement, a manufacturer or the other service supplier presents you services for repair and maintenance of those devices. The period of this contract will vary from one year to three year as per mutual consent of each the parties. you'll be able to conjointly extend the term if you would like to continue with the service. Usually, it includes service support, however if you choose for a comprehensive maintenance contract for IT Support, then it'll cowl replacement services too at cheap value quotes.