Numerous IT support issues require onsite solution, as it is impossible to adjust some hardware remotely, as well as train stuff to work with a new program, fix equipment, etc. Specifically for these issues we offer on site technical services in Dubai that imply personal visit of our technical personnel to your office.
You can order ongoing or one-time onsite visit via phone or our helpdesk service. Additionally we suggest onsite IT support for remote help requests that cannot be fulfilled on distance. We arrange such visits only after informing a customer about such need and his approval. We can quickly get to any destination in UAE and fulfill the order in 1-8 hours.
This service is highly popular among companies that have no IT computer support personnel in their teams. Today it is highly popular to hire outsourcing IT specialists for solving issues by on-call status. Such office IT support is helpful in the following cases:
Some issues require more than one visit of our specialists to your office. While working on your problem, we keep you fully informed about the current result and any changes in initial estimation of the required work scope.
We provide onsite technical assistance during UAE standard business hours (09:00 – 18:00 Sat-Thu). All on site support services are charged according to the scope of work done. You can order an on-site IT support by phone or using our helpdesk service